JUNE 2, 2021 | VISION EXPO EAST | ORLANDO, FL
Come to Vision Expo East one day early and experience firsthand Opti-Port's game-changing, full-day SPARK Conference.
The Opti-Port SPARK Conference is designed to facilitate information sharing amongst like-minded business owners focused specifically on managing multi-office optometric businesses. Because of this best practice sharing, attendees are able to spark ideas, spark connections and spark growth for their companies each year.
Keynote Presentation: Customer Service Expert Dennis Snow
Deliver a World-Class Customer Experience - Every Time
Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. Dennis helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include American Express, Johns Hopkins Medicine, ExxonMobil, and Nationwide. He’s the author of two best-selling business books, Lessons From the Mouse, and Unleashing Excellence.
Dennis Snow will provide a “how-to” program for creating a service-driven culture. This program will provide you with strategic tools that can be used to raise the bar of service throughout your organization, resulting in “walk-through-fire” customer loyalty.
Turn Your Patients into Ambassadors, Rosin Eyecare
How to be a White Glove Practice, C. Distinctive Eyewear