SPARK at Vision Expo East 2021

KEYNOTE PRESENTATION

Deliver a World-Class Customer Experience - Every Time

Customer Service Speaker Dennis Snow

Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today. Dennis helps organizations achieve goals related to customer service, employee development and leadership. Some of his clients include American Express, Johns Hopkins Medicine, ExxonMobil, and Nationwide. He’s the author of two best-selling business books, Lessons From the Mouse, and Unleashing Excellence. 

Dennis Snow will provide a “how-to” program for creating a service-driven culture. This program will provide you with strategic tools that can be used to raise the bar of service throughout your organization, resulting in “walk-through-fire” customer loyalty.

AGENDA HIGHLIGHTS

• Turn Your Patients into Ambassadors, Rosin Eyecare
• How to be a White Glove Practice, C. Distinctive Eyewear
• Myopia Management
• Neurolens